Parks Public Information Manager

Job Information Job Title: Parks Public Information Manager Job Requisition ID: 67648 Ministry: Forestry and Parks Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: March 12, 2025 Classification: Manager Zone 2 Salary: $3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,859/year) The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations. Alberta Parks is an extensive network of over 450 parks and protected areas. For more information on Park locations visit: https://albertaparks.ca . Role Responsibilities As Alberta Parks Public Information Manager, you will lead the delivery of a portfolio of technically complex in-house visitor experience programs and business supports for Alberta Parks – focusing on program governance, customer experience, public information, and parks communications. This position provides subject matter expertise to set priorities, goals, budgets, and resource allocation, requiring strong coordination with internal and external stakeholders, contractors, and partners. The role demands a dynamic leader with parks/recreation expertise to ensure excellent customer service, accurate public information, and efficient resource management. Key Responsibilities Include

• Leading the management of public information related to Alberta Parks programs, ensuring it supports public safety, revenue generation, and tourism.
• Translating policies and information into deliverables to enhance visitor experience and managing AlbertaParks.ca .
• Overseeing Alberta Parks’ brand standards, wayfinding sign program, and public information materials like campground guides, maps, and brochures.
• Managing social media channels for public safety, programs, and the Alberta Parks ambassador program.
• Ensuring service solutions are up to date, anticipating emerging changes, and leading the update of legacy systems.
• Leading teams responsible for Alberta Parks' public information services.
• Being accountable for program audit results and performance outcomes.

Please click on this link to view the job description. APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf . Systems Thinking: Integrates broader context into planning:

• Plans for how current situation is affected by broader trends.
• Integrates issues, political environment and risks when considering possible actions.
• Supports organization vision and goals through strategy.
• Addresses behaviours that challenge progress.

Creative Problem Solving: Works in open teams to share ideas and process issues:

• Uses wide range of techniques to break down problems.
• Allows others to think creatively and voice ideas.
• Brings the right people together to solve issues.
• Identifies new solutions for the organization.

Drive for Results: Takes and delegates responsibility for outcomes:

• Uses variety of resources to monitor own performance standards.
• Acknowledges even indirect responsibility.
• Commits to what is good for Albertans even if not immediately accepted.
• Reaches goals consistent with APS direction.

Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict:

• Encourages broad thinking on projects, and works to eliminate barriers to progress.
• Facilitates communication and collaboration.
• Anticipates and reduces conflict at the outset.
• Credits others and gets talent recognized.
• Promotes collaboration and commitment.

Qualifications Education:

• University Degree (4-years) in a related field such as Public Administration, Business Administration, Recreation Management, Marketing and Communications or Digital Arts and Multimedia. Related experience or education may be considered as an equivalency on a one for one basis. e.g. 2 year diploma with 6 years of related experience.
• Preference for 4 or more additional years of progressively responsible related experience with communications and/or project management; or equivalent.

Knowledge

• Expertise in parks and recreation management, project management, and communication strategies for service delivery, customer experience, and revenue generation.
• Strong understanding of political/government structures, stakeholder relations, and working with diverse populations (e.g., age, gender, disability, indigenous and immigrant groups).
• Knowledge of contract development and management, with experience working with various stakeholders, including IT providers, non-profits, and government entities.

Skills

• Strong coordination, communication, problem-solving, and leadership skills, with the ability to manage projects, working groups, and stakeholders across various levels and backgrounds.
• Ability to integrate components of complex issues to create unified solutions, identify strategic opportunities, and align actions with business goals.
• Skilled in managing multiple concurrent projects, resources, and time, while working under pressure, adapting to change, and ensuring high-quality deliverables.

Experience

• Extensive experience in managing complex projects and programs, including working with contractors, service providers, and partners, particularly in public information and park/recreation settings.
• Proven expertise in strategic planning, creative problem-solving, and using tools like content management systems, Adobe Creative Cloud, and social media management software, with a focus on delivering innovative solutions for diverse client groups.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards . Notes Terms of Employment: This position may be used to fill future vacancies across the Government of Alberta at equal or lower classification and salary. Hours of Work: 36.25 hours per week, Monday to Friday About Your Work Environment: This position is based out of the Alberta Parks office in Edmonton. Alternate worksites in the province may be considered. Other Considerations

• Occasional travel and weekend/evening work may be required during critical work periods and/or for seasonal training.
• A Class 5 Driver’s License is required.
• Criminal Record Check is required.
• Cover letter is required.

What The GoA Has To Offer

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx .
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca .
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits .
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive .
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca .
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.

How To Apply Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education, experience, and relevant examples of required competencies. Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information. It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michele Murphy at Michele.Murphy@gov.ab.ca .