Restaurant General Manager

Company Description

Dave's Hot Chicken, known for its hot chicken offerings, has evolved from a parking lot pop-up to a popular brick-and-mortar restaurant with a dedicated fan base. Dave's Hot Chicken with Bite Brands is currently seeking experienced Restaurant General Manager for its west coast location.

Role Description

This is a full-time, on-site Restaurant General Manager role located in Calgary, AB. The General Manager will be responsible for overseeing the day-to-day operations of the restaurant, including P&L & inventory management, ensuring customer satisfaction, managing customer service, budgeting, and hiring.

Qualifications

• P&L Management and Budgeting skills
• Experience in ensuring Customer Satisfaction and managing Customer Service
• Strong skills in recruitment and team building
• Knowledge of food safety and sanitation regulations
• Excellent leadership and communication skills
• Effectively motivate, train, and manage staff, including scheduling, performance evaluations, and conflict resolution.
• Ability to work in a fast-paced environment
• Previous experience as a QSR Restaurant General Manager is a MUST
• Bachelor's degree in Hospitality or related field is a plus but not required
• Strong ability to work under pressure
• Able to adapt to changing demands, manage peak periods, and handle unexpected situations.
• Quickly identify and address issues that arise, such as customer complaints, staff shortages or equipment malfunctions.
• Highly proficient in MS Office